# Common problems

{% hint style="danger" %}
Before opening the ticket, read the entire section carefully.
{% endhint %}

## 1. Redeemcode Command Permission Problem

1. Set `permission = nil` to allow any group to use the `/redeemcode` command

## 2. Error with getting items

1. Open es\_extended/server/functions.lua
2. Paste this code

```lua
function ESX.GetItems()
   return ESX.Items
end
```